Refund policy
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Satisfaction Guarantee: We strive to provide the highest quality cleaning service. If you are not satisfied with the results of your house cleaning, please notify us within 24 hours, and we will make it right by re-cleaning the areas in question at no additional charge.
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Refunds: Refunds are generally not offered once the service has been completed, except in cases where the cleaning was not performed to the agreed-upon standards. In such cases, a full or partial refund may be considered after a review of the situation.
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Cancellation Policy: Cancellations must be made at least 24 hours before the scheduled appointment to avoid a cancellation fee. Late cancellations or no-shows may result in a charge of 50% of the service fee.
Interior Car Cleaning Services:
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Satisfaction Guarantee: If you're not happy with the results of your interior car cleaning, please let us know within 24 hours. We will re-clean the areas of concern to meet your expectations at no additional cost.
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Refunds: Refunds are not typically offered after the service has been completed. However, if you are dissatisfied due to a failure to meet the promised cleaning standards, we will offer a full or partial refund based on the circumstances.
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Cancellation Policy: Cancellations should be made at least 12 hours prior to the scheduled appointment to avoid a cancellation fee. Late cancellations or no-shows may incur a charge of 50% of the service fee.
General Terms:
- Refunds or re-cleaning services are only applicable if the issue is reported within the specified time frame after the service is completed.
- We reserve the right to refuse service or charge for any additional work beyond the original agreement.
We are committed to providing high-quality service and will always work to ensure your satisfaction.
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